Virtual Y Information

• How to access Virtual Y

   

  Access Virtual Y here. 
  
  Active Madison Area YMCA members will be granted immediate and ongoing access to this service as an enhanced benefit of membership. All you have to do is log in! No equipment needed, just your computer, tablet or cell phone to livestream with us. Questions? Please email Health & Wellness Manager Peggy Potter.

• How to confirm your email address

  For active members logging into the Virtual Y platform for the first time, you will be prompted to create an account using the email address we have on file. You can confirm or update your email address on file by following the directions below, or contact our Welcome Center to confirm your email address.

• Steps to Update Your Email Address

   

  1. Click here to visit My Account (upper right corner on the Y's Home page).
  2. From here, please sign in to check your email address on file.
  3. If you have not set up your account, please enter your email address and select forgot password.
  4. Follow the prompts to have a temporary password sent to you.
  5. Log in with the temporary password.
  6. Once you log in and change your password go to "My Account".
  7. Under "Account Settings" select "Change information about Family".
  8. Select the family member’s name to update.
  9. Scroll down to "Contact Information" and update the email address.
  10. Select "Save".

  You're all set!
  
  

  Never logged into our system before to register for programs?

  1. Click the ‘Forgot your password?’ link and enter your email address to receive a temporary password to access and activate your online account.
     
     
  2. If you receive any error messages that your email address does not match or your account is missing information DO NOT CREATE A NEW ACCOUNT. Please call us at 973-822-9622 or email us by clicking here so we can update your information for you.
     
     

  
  Please note, that it may take up to 48 hours for email address changes to be reflected in our Virtual Y site.

• Not an active Madison Area YMCA member?

  Not an active Madison Area YMCA member? Contact the Welcome Center to discuss your options at 973-822-9622 or by email. Reactivate your membership or join us at any time to experience all the Y now has to offer including our brand new Virtual Y platform! We can't wait to "see" you soon!